Refund policy

30-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

Eligibility Criteria:

• Items must be unused, unworn, and in their original packaging.
  
  

• Returns must be initiated within 30 days of delivery.
  
  

• Proof of purchase is required.
  
  

Return Process:

• Contact our customer support at info@Suyori.com.com OR at our toll free phone number 1 (800) 917-7164 with your order number and reason for return.
  
  

• Our team will provide you with return instructions and the appropriate return address.
  
  

• Please do not send returns to the address shown on your package or to any address without contacting us first.

  To initiate a return, please contact our customer support team by email. Once your return request has been reviewed and approved, we will provide you with the correct return address and further return instructions.

  Returns sent without prior authorization or to an incorrect address may not be accepted or refunded.

  Please contact us before returning any items to ensure your return is processed correctly.

  
  
  

Refunds:

• Refunds will be issued to the original payment method.
  
  

• Please allow 5–7 business days for the refund to reflect in your account.
  
  

Exchanges:

• Exchanges are subject to product availability.
  
  

• If the desired item is out of stock, a refund will be issued instead.
  
  

Return Shipping Costs:
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will arrange for a replacement or refund at no additional cost to you.

Non-Returnable Items:
Certain items, such as gift cards and clearance items, may be non-returnable. This will be indicated on the product page.